We stand behind our work. This Refund Policy explains how we handle refund requests.
Service Refunds
Completed repair services are generally non-refundable. If a repair fails to resolve the documented issue within our warranty period, we will re-perform the work at no charge or issue a credit/refund at our discretion.
Parts
Defective parts are covered under manufacturer warranty and replaced at no cost. Special-order or installed parts are non-returnable unless defective.
Diagnostic Fees
Diagnostic fees are non-refundable as they cover labor performed to identify the issue.
Refund Process
Approved refunds are issued to the original payment method within 7–10 business days.
Disputes
If you believe a refund was wrongly denied, please see our Dispute Resolution Policy.
Contact
COKES AUTO LLC — 903 Kranzel Dr, Lower Allen, Camp Hill, PA 17011. Phone: (717) 592-0896. Email: service@cokesauto.com.